Experience

Christopher Burton

Chris.Burton28@outlook.com

Education

Computer Programmer Analyst (Co-op)

Completed December 2016


Niagara College, Welland, Ontario

  • Currently in the last semester of a 5 semester program.
  • Built web based solutions for a non-profit in our Community Based Project.
  • Passing courses with honours each semester.

Technical Skills and Qualifications

Coding Skills:

Languages - C#, Java, .NET, HTML, CSS, JavaScript, PHP, AJAX, jQuery, XML

Environments - VisualStudio, Eclipse, Android Studio


Database Management:

Languages - MySQL, MSSQL, JSON

Management - Managed creating new databases, reimagined existing ones and implemented them by either updating an existing database or replacing it all together.


Other Programming Skills:

Operating Systems - Windows, Linux, MacOS

Microsoft Applications - Access, SharePoint, Word, Excel, PowerPoint, Outlook

Transferrable Skills


  • Able to troubleshoot computer, tablet and phone issues to determine if they are hardware or software concerns, and rectifying the situation.
  • Strong customer service skills demonstrated through years of interaction with customers.
  • Very goal oriented and always strive to exceed both the company and the customer’s expectations.
  • Regularly commended for great customer service by superiors.
  • Able to communicate in terms that someone can understand when returning product that has been repaired or selling a product.
  • Worked as a team in multiple high volume customer service jobs.
  • Organizational skills – managed a franchise with over 50 employees.

Professional Experience


Technology Associate

Niagara Falls Public Library (Co-op)

Niagara Falls, Ontario

May 2016 – Present

  • Created dynamic web applications to view and manipulate data that have been launched on the company’s intranet.
  • Modified databases and replaced old databases with new ones.
  • Troubleshooting issues with programs and web pages throughout the library’s virtual systems.

Geek Squad Agent

Best Buy

St. Catharines, Ontario

March 2015 – Present

  • Converse with customers and troubleshoot their issues.
  • Follow a detailed check in process when items come in for repair.
  • Fixing hardware and software issues on client machines.

Leasing Specialist / Technical Lead

Easyhome

Niagara Falls, Ontario

September 2013 – March 2015

  • Fixed technical issues with computers and electronic equipment.
  • Increase business using various techniques.
  • Sell to customers, fill out forms and enter all the information into the computer system.

Manager

Tim Horton’s

Fort Erie, Ontario

September 2006 – September 2013

  • Managed a staff of over 50 people between 2 stores in a fast paced environment.
  • Dealt with technical and analytical issues within the business.
  • Ensured that exceptional customer service was provided in a quick and friendly manner.